Privacy Policy

The Privacy Policy of the website www.hotelvillaelena.it
The site management methods are described with reference to the processing of personal data of users who consult it.
The information is provided pursuant to art. 13 and following of EU Regulation 206/679 on the protection of personal data processing to those who interact with the online services of the Hotel Villa Elena of Destination Gusto srl, accessible electronically from the address: http://www.hotelvillaelena.it
The information is provided only for the website of the Hotel Villa Elena of Destination Gusto srl and not for other websites that may be consulted by the user through links.

The Data Controller
Following consultation of this site, data relating to identified or identifiable persons may be processed.
The "owner" of their treatment is the Hotel Villa Elena of Destination Gusto srl, located in Viale Adriatico, 136/138 64018 - Tortoreto (TE).

Place of data processing
The treatments connected to the web services of this site take place at the aforementioned office of the writer and are only handled by technical staff in charge of processing. In case of necessity, the data related to some services can be processed by the personnel of companies that take care of the maintenance of the technological part of the site (appointed data processors), at the offices of the same companies. An updated list of these managers is available at the office of the writer.

Types of data processed

Registration data
The information requested during registration will be used to allow access to the online services of the Hotel Villa Elena of Destination Gusto srl.
The Hotel Villa Elena of Destination Gusto srl to ensure the correct performance of all connected or instrumental activities may, where necessary, communicate the personal data of users to other companies of the Group.

Moreover, being the preliminary registration for access to online services, the personal data of the customers, made the choice of the service and after further information, will be processed for the purposes connected and / or functional to the chosen service.
If the selected services are managed by third parties, the data will be communicated to the individual managers. The latter operate as "owners" for the treatment connected to the provision of services within their competence.

Navigation data
The computer systems and software procedures used to operate this website acquire, during their normal operation, some personal data whose transmission is implicit in the use of Internet communication protocols.
This is information that is not collected to be associated with identified interested parties, but which by their very nature could, through processing and association with data held by third parties, allow users to be identified.

This category of data includes IP addresses or domain names of the computers used by users connecting to the site, the addresses in the Uniform Resource Identifier (URI) notation of the requested resources, the time of the request, the method used to submit the request to the server, the size of the file obtained in response, the numerical code indicating the status of the response given by the server (success, error, etc.) and other parameters relating to the operating system and the user's computer environment.
These data are used for the sole purpose of obtaining anonymous statistical information on the use of the site and to check its correct functioning and are kept for the times defined by the relevant legal regulations. The data could be used to ascertain responsibility in case of hypothetical computer crimes against the site.

Data provided voluntarily by the user
The optional, explicit and voluntary sending of e-mails to the addresses indicated on this site entails the subsequent acquisition of the sender's address, necessary to respond to requests, as well as any other personal data included in the message.

Data provided by minors
No personal data should be inserted on the site by minors without the prior consent of the parents or guardians. The writer encourages all parents and guardians to instruct minors on the Internet use of their personal data in a safe and responsible manner. The undersigned, however, undertakes not to store or consciously use any personal data collected by minors for any purpose, including disclosure to third parties.

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Purpose of the treatment
The personal data provided will be processed by the writer in compliance with the provisions of the Regulations for administrative purposes related to contractual requirements and for the consequent fulfillment of the legal and contractual obligations deriving from them, as well as the achievement of effective management of business relationships. The processing of data is therefore necessary for the fulfillment of the obligations assumed towards its users, for the fulfillment of obligations under the law, by a regulation or by the Community legislation and for the exercise of their rights in court.

These purposes include:

• the acquisition and management of your requests for products and / or services and related administrative and fiscal obligations;
• up to your opposition, sending commercial / promotional / informative communications via mail, telephone, sms, fax, e-mail, also through the possible registration on the mailing list.

Optional provision of data
The provision of data for the a) purpose indicated above is optional but necessary. Any refusal to provide data implies the impossibility of providing the requested services and / or products. The owner furthermore acknowledges that any non-communication, or incorrect communication, of one of the mandatory information, has the following consequences: the impossibility of the holder to guarantee the adequacy of the treatment; the possible mismatch of the treatment results to the possible obligations imposed by the fiscal, administrative and civil law to which it is addressed.
The provision of data for the purpose b) above is optional. In case of non-conferment, the holder will not be able to provide the service of sending commercial / promotional / informative communications via e-mail, also through the possible registration in the mailing list; it is however understood that failure to provide data for the purpose b) will not have any negative consequences regarding the possibility of using the services indicated in the a) purpose.

Scope of communication and dissemination
Data will not be disclosed. Specific consent will be required for dissemination. The data may be communicated to third parties for the purposes indicated above: subjects who carry out assistance activities (eg call center, help desk, etc.); studies or companies in the field of assistance and consultancy relationships, also for the control of company organizational management (accounting, administrative, legal, tax and financial matters); companies contractually linked to the writer; public bodies and administrations for audits and controls in compliance with fiscal and civil obligations; banks and institutes of credit and insurance for the carrying out of economic and insurance activities; competent authorities for compliance with legal obligations and / or provisions of public bodies, upon request. The subjects belonging to the aforesaid categories perform the function of Data Processing Manager, or operate in complete autonomy as separate Data Controllers.

Methods of treatment and conservation
The treatment will be carried out in an automated and manual electronic form, with methods and instruments aimed at guaranteeing maximum security and confidentiality, by subjects specifically appointed to do so. They will be stored at the offices of the owner or at the offices of third parties identified from time to time to follow up the services to be provided for the time strictly necessary for the purposes mentioned above and in any case not exceeding the period of time prescribed by law. In compliance with current legislation, specific security measures are observed to prevent data loss, illicit or incorrect use and unauthorized access. Personal data will be stored for a period not exceeding the purposes for which the data were collected and subsequently processed, save the transformation in an anonymous form.

Interested Rights
Art. 15 - Right of access to personal data and other rights

1. The interested party has the right to obtain confirmation of the existence or not of personal data concerning him / her, even if not yet registered, and their communication in intelligible form.
2. The interested party has the right to obtain the indication:
   1. of the origin of personal data;
   2. of the purposes and methods of the processing;
   3. of the logic applied in case of treatment carried out with the aid of electronic instruments;
   4. of the identification details of the owner, of the managers and of the designated representative;
   5. of the subjects or categories of subjects to whom the personal data may be communicated or who can learn about them as appointed representative in the territory of the State, managers or agents.
3. The interested party has the right to obtain:
   1. access, updating, rectification or, when interested, integration of data;
   2. the deletion, limitation of processing or blocking of data processed unlawfully, including data whose retention is unnecessary for the purposes for which the data were collected or subsequently processed;
   3. the attestation that the operations referred to in letters a) and b) have been brought to the attention, also as regards their content, of those to whom the data have been communicated or disseminated, except in the case where such fulfillment is it proves impossible or involves a use of means manifestly disproportionate to the protected right.
   4. data portability
   5. to propose a complaint to the supervisory authority
4. The data subject has the right to object, in whole or in part: a) for legitimate reasons, to the processing of personal data concerning him / her, even though they are relevant to the purpose of the collection;

For any request for information and / or clarifications, questions or complaints about the processing of personal data and to assert your rights, the requests must be addressed to the Data Controller: by e-mail, at the address: info@villaelena.it

The Data Controller may also request a list of the names of the privacy managers appointed by the Data Controller, according to data processing area. If you do not want to be contacted any more, the use of personal data for the purpose b) will cease immediately. If you request to do so, the Data Controller is requested to provide the e-mail address, name, address and / or telephone numbers, in order to allow the correct handling of your request.

Considering that the state of improvement of the automatic control mechanisms does not make them free from errors and malfunctions, it should be noted that this document constitutes the "Privacy Policy" of this site which will be subject to updates.